FAQ
We are a trading company involved in export business throught the world.The items you are interested in just all within the business scope of our corporation.
We write to introduce ourselves as one of the leading exporters of the wide range of package items,shipping box, toys, craft items, even machine etc..., we are also have our own factory for production of package items, in trading this area with extensive connections with many a lot of items factories.
You can see from our website that we have a rich variety of products for export.
We already be the agent for a lot of brand aboard company. We are convinced that our products are of good quality and reasonable price.
We have the pleasure of introducing ourselves to you with the hope that we may have an opportunity of cooperation with you in your business extenstion.
Actually we have concluded considerable business with Starbucks,McDonald,Unilever etc......
Welcome to Bunnyson, also have a good news, we are building a new trading company "SHANTOU JUSTWIN TRADING FRIM"to develop more business,the trading website is building now.
Looking forward to cooperating with you.
Q1: What information should I let you know if I want to get a quotation?
A:
-size of the products (Length x Width x Height)
-material and surface handling (We could advise if you're not sure)
-printing colors (could quote 4C if you're not sure)
-quantity
-FOB price is our usual price term, if you need a CIF price, please let us know your port of destination.
-If it is possible, please also provide pictures or design sketches for checking. Samples will be best for clarifying. If not, we will recommend relevant products with details for reference.
Q2: When we create the artwork, what kind of format is available for printing?
-The popular ones: PDF, AI, PSD.
-Bleed size: 3-5 mm.
-Resolution: no less than 300 DPI.
Q3: How many days will the samples be finished? And how about the mass production?
A: Sample lead time: usually need 7 days. Mass production lead time usually needs 20 days. If you have an urgent order, we can deliver in about 10 days.
Q6: If the products have some quality problem, how will you deal with it?
A: Each step of production and finished products will be inspected by the QC department before shipping. If the quality problem of products caused by us, we will provide a replacement service.
Q4: Could you provide samples for the test?
A: Yes, we provide free samples for customers, but customers should bear the freight charges.
Q5: How to make payment?
A: T/T, L/C&Western Union, PayPal, trade assurance via Alibaba, we also accept most other convenient methods of payment.